Terms of Service | Alamo Roofing

Alamo Roofing – Terms of Service

Last Updated: [12.11.25]

These Terms of Service (“Terms”) govern your use of the website, forms, and services provided by Alamo Roofing (“Alamo Roofing,” “we,” “us,” or “our”). By using our website, submitting a form, or scheduling services with us, you agree to these Terms.

1. Services

Alamo Roofing provides residential and commercial roofing inspections, repairs, replacements, and related services in Texas. Specific services, materials, and pricing will be detailed in your written estimate or service agreement.

2. Estimates and Proposals

  • Any estimate we provide is based on the information available at the time and may change if additional damage or conditions are discovered.
  • Estimates do not constitute a binding contract until accepted in writing by both you and Alamo Roofing.
  • You are responsible for reviewing all details, including scope of work, materials, and pricing, before approval.

3. Scheduling and Access

  • You agree to provide safe and reasonable access to your property for inspections and work.
  • Appointment times are approximate and may be adjusted due to weather, safety concerns, or other conditions.

4. Payments

  • Payment terms will be outlined in your estimate, work order, or service agreement.
  • You agree to pay all amounts due according to the agreed schedule.
  • Late payments may be subject to fees or interest as permitted by law.
  • You are responsible for any collection costs, including reasonable attorney’s fees, if applicable.

5. Insurance and Claims

  • If you are using insurance, you are responsible for communicating with your insurance company unless otherwise agreed in writing.
  • We may assist with documentation, but we do not represent your insurance carrier and cannot guarantee coverage or claim approval.

6. Warranties

  • Any workmanship or material warranties will be described in your written contract or warranty document.
  • Manufacturer warranties are subject to the manufacturer’s terms and conditions.
  • Normal wear and tear, storm events, improper maintenance, or modifications by others may void warranties.

7. User Responsibilities

By using our website or submitting your information, you agree that:

  • All information you provide is accurate and complete.
  • You will not use our website for any unlawful or abusive purpose.
  • You will notify us promptly of any safety concerns or property conditions that could affect our work.

8. Communications & Text Messages

By providing your contact information, you agree that we may contact you by phone, email, or text message regarding your inquiry, appointments, or services.

  • Message & data rates may apply.
  • Message frequency may vary.
  • Reply STOP to opt out at any time.
  • Reply HELP for help.

You will only receive marketing or promotional messages if you separately opt in where indicated.

9. Third-Party Services

We may use third-party platforms such as GoHighLevel (GHL), payment processors, and project management tools to help deliver our services. These providers may process your information on our behalf in accordance with our Privacy Policy.

10. Limitation of Liability

To the fullest extent permitted by Texas law, Alamo Roofing is not liable for any indirect, incidental, consequential, or special damages arising out of or related to your use of our website or services. Our total liability for any claim shall not exceed the amount you paid to us for the specific service giving rise to the claim.

11. No Guarantee of Outcomes

Roofing work is affected by weather, existing structure conditions, and other factors outside our control. While we strive for quality workmanship, we cannot guarantee specific outcomes beyond what is stated in your written contract or warranty.

12. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes will be resolved in the state courts located in [Your County], Texas.

13. Changes to These Terms

We may update these Terms from time to time. The “Last Updated” date at the top of this page will be revised when changes are made. Your continued use of our website or services after changes are posted means you accept the updated Terms.

14. Contact Us

If you have questions about these Terms, please contact us:

Alamo Roofing
Email: info@alamoroofing.com
Phone: (210) 512-7663
San Antonio, TX